Computers and robots that can respond to us on an emotional level are already among us, although at a primitive level. This books explores the logical extensions of that technology, looking at the good and the bad. The technology is not waiting for a moral analysis, nor even public awareness. It is being rolled out to benefit whichever company develops it.
Over the next couple of decades, these technologies will become part of our everyday lives. From the handheld assistants that can respond to the needs of our moods to salesbots that can exploit your weaknesses in order to make a sale. And there will be the inevitable exploit from hackers seeking to take advantage of weaknesses, ignorance, or just software bugs.
Each chapter begins with a short scenario that demonstrates use of some aspect of the technology. Then he delves into that technology and take the reader into new ideas and new frontiers.
Overall, I found the book enlightening. Not only is it a good read, I encourage people to read it just to prepare themselves for the future. Whether his ideas will come to fruition, or some other variants, it is already on its way.